"I
was drawn to your ad and decided to use you from the first visit –
Prompt, informative & courteous. The outcome!! You got a huge stain
out of my living room carpet. I thought I’d have to replace it. Two
benefits I’ve gotten from your company was education regarding products
and great service. I’d recommend you to anyone." Marcia Harrington, Realtor
"Excellent
– two very nice young men did an outstanding job with great efficiency.
I believe it’s as clean as new, although it’s 12 years old. I am
completely satisfied and would heartily recommend your company as true
to promises and above my expectations. Thanks for your excellence." Patricia L. Thompson - Retired
" Thorough,
clean, on time, careful with our furniture and taking time to explain
each step of the process. Polite and knowledgeable. Anxious to please
the customer—us!
We are from
Michigan
and needed our carpets cleaned in our Florida Home. I asked people at my near
by CURVES if they could recommend anyone. One lady spoke up about your
company- I was thrilled! You came very highly recommended! I have
already recommended you to my relatives & friends. I will call for
some upholstery cleaning in the next few months." Susan & John McKinley, Retired school teacher
" Very
Good! Very Professional, Very Courteous. Before you stretched the rug
the house looked bad, but the stretching made the rooms look
rejuvenated. Also the cleaning of the rugs and furniture helped too.
I’m very happy with the results! My home is and looks so much better
now, that all the work is done." Marie Armstrong, Retired.
"Out
of this world! We will always have you clean our carpets. I thought I
would have to replace our living room carpet; however, your superior
cleaning job saved our carpet and saved us a great sum of money.
Dependable, courteous & professional. The results were above &
beyond our expectations." Sue Duncan & Robert Duncan, Physician & School Teacher
" They
do a great job restoring heavily soiled carpets back to new. They have
a friendly staff and great customer service. The prices are reasonable
compared to other companies that don’t even do as good of a job. I would recommend PCS to anyone.
We
were moving out of our apartment and did not want to pay to replace our
carpet. We have a small dog that was not house trained very well. PCS
came and saved the day at the last minute. The carpet looked brand new.
When we moved into our new house the carpets were heavily soiled from
the previous owners. My bare feet were black by the end of the day. PCS
did a great job and I’m not afraid to let my baby crawl on the clean
carpets!" Shannon & Doug Anderson, School Teacher
"Excellent,
I was impressed with the way you moved all the furniture and the
thoroughness in which you went about the job, I love the benefits of
seeing my carpet look like new again." Joseph bossotti, Retired
"Excellent, thorough and professional job. Very good experience. I liked your pre – audit and the clean & well dressed personnel were very courteous and knowledgeable. The high traffic area’s were restored like new." Richard & Sharron Kenyon, Retired
" I
feel very good about them. They did a very thorough and clean job
without disrupting the house. I was particularly pleased with their
neatness and the condition in which they left the house. I believe
having particularly the traffic area’s Scotchguarded is an important
benefit. I believe also that receiving rebates from referrals is also a
good benefit". Robert C. Stebler,
Retired
University
Professor
"You
are very professional & meticulous. Each contact has been a
pleasure. The care you took in moving and cleaning furniture ( sofa,
Loveseat & chair ), everything looks great. My carpets look like
new. Things took a bit longer than expected but it was worth it". Patti Hemmingway, Retired
"You
do a great job! When my husband came home from golf, his comment was, “
It looks like a brand new carpet.” You came when you were scheduled.
You not only cleaned the carpet, but also re-stretched the carpet in
two rooms. A slight problem with one area resulted in your prompt
return & complete resolution. Your time schedule adherence left us
to plan our time and day. " Bob & Deena Wagner, Retired
"Prompt, Courteous and very efficient. Able to remove the stains in our carpet. You did an exceptional job." Bill &Karen Schneider, Self employed
" Very
pleased with the results. The traffic area’s were very dirty ( White
Carpet ). The carpet came out looking almost like new as did the small
area rugs we use in heavy traffic areas, I have stayed off the carpet
to let them all dry completely and used the cover-ups on my shoes that
you gave to me in case I did have to walk on them. I appreciated the
fact you called to say you were running late and it would be about 20
minutes before you arrive and you arrived in that length of time. Your
thoughtfulness and how thorough a job you did. I would recommend your
company to anyone." Lynne Spraggs, Retired
" Very
professional – especially neat & careful of our home. We all try to
get word of mouth experiences & recommendations before we select
anyone & we had these. We were at home at the time – and were still
able to function at our regular activities. They gave us a description
of what we could expect done. They were honest & reasonable, Thanks!" Mr. & Mrs. Orville Wickstrom
"Dependable
and reliable. They arrived on time, gave much care on the furniture and
all promises were kept. Very professional, we now have a very clean
carpet." G & G Jung, retired
" I
feel very fortunate to have discovered your company. The carpeting was
a mess. I was going to have it removed but because of time pressures, I
called your company – now I have brand new carpeting – a miracle! The
explanations were well done – very professional. The workers were
courteous, careful and most helpful and I’m pleased to have found a
company I can call again and recommend! I love the cleanliness – I have
allergies and know the depth of the cleaning will have removed some of
the allergies which cause trouble. The rugs will now add to my décor
and that creates a happy mood for me, thank you! Thank you!" Miriam Ridgeway, Retired
" I
was very pleased with your company. Bert was very efficient. His
explanation of the procedure they use to clean the carpets was very
thorough, and my carpets have never looked so nice. They were very
careful in the way they moved the furniture – Daniel, in the office was
very nice & polite as well as capable. I had a bleach spill on my
carpet and Bert came back 3 times to dye it and touch it up to make
sure we were satisfied. In my opinion, he went above and beyond what
anyone else would do to dye the carpet spot to match the rest of the
carpet. He’s a true “professional”. The carpets are so nice and clean
which gives us the incentive to be very careful to keep them that way.
Another benefit was the bottle of spot lifter that he left with us. I will surely recommend Professional Carpet Systems to all my friends". Emily & James Luckhurst, Retired
" I
was pleased with the service and the work that was done. The carpets
look 100% better. You cleaned the whole carpet and not just the traffic
place. Everything was put back, and when I called you to come back you
came back. A clean carpet and a friendly group of people and you did
just what you said you would do" Shirley Findel
"Every
step was handled very professionally. No hidden charges and everything
done as promised. I felt very comfortable with the employees – really
appreciated the care they gave my home, right down to the plastic
coverings on their cords and hoses and shoes. They didn’t try to rush
through the job – took their time to do it right. Thank you!" Ronda Pettel. Retired
"PCS
is most thorough and returned our 10 year old carpet to its original
“newness”. We are delighted and impressed by PCS’s attention to detail
and use of quality materials. Two benefits I have gotten from your
company was 1. The return to original “new” look of our grey carpeting;
this after 10 years of use! And 2. clear and instructive talk that
conveyed a true image of professional capability." Dom & Agnes Annunziata, Retired
"Extraordinary.
The men were so polite, very professional, utmost consideration of our
1750 antique furniture. The manner in which they cleaned the carpet,
not running the machine into the wall or furniture. I would gladly
recommend them to anyone for their thoughtfulness and professionalism.
The courtesy they showed us and the manner in which they handled the
furniture and the carpet. There was no rush, just doing a job they knew
well how to handle. They were very consistent." Dr Leon & Audry Jones
"I’m 100% satisfied.
You called to tell me you were on your way. Arrived on time. Very
professional. Treated me and things in my home with respect. My carpet
is cleaner than I thought it was going to be. With white carpet, I
thought it was no way it was going to get cleaned; but it came out
beautiful." S. Hinshaw, Health Care Provider
"Dear Sandra and Bert,
Thank
you so much for all your help with cleaning up our condo. Anna told us
that you dried all of our carpeting and sprayed so that we would not
get any mold. We have tried to call you several times to say thank you
in person, but couldn’t get you on the phone.
It is really nice to know that we have such good neighbors. We really appreciate all that you did for us.
Thanks again for all of the work that you did."
Sincerely,
Eva & Horst
"I
was very pleased with the courteous and professional manner I was
treated with. Every question was answered in detail so I understood
exactly how the work would be done and there were no “uninvited”
surprises. Very dependable! All of my furniture was moved and cleaned
under and put back in the same order it was found with protection under
everything protecting the damp carpeting. I went out with my husband
while the work was being done. This trust on my part was honored by
you. The restretching of my carpet was a hazard for my handicapped
husband. I now have peace of mind that he won’t trip and fall on the
“bulge” in my doorways. The sofa and loveseat fabric actually has a
sheen again as when it was new. I feel more comfortable in my home now
knowing it’s clean. Thank you!" Joyce Martin, Home Maker
"Helen, Just an FYI for you concerning the carpet cleaning we discussed. Bert will be here tonight with his team at
8:00
to start working on the carpets throughout medical records. Please inform your 3-4 employees who will be working until
11:00pm
tonight that the carpets will be cleaned tonight. Also if you can make
sure that all boxes and things on the floor are placed on top of desks
rather than left on the floors. The cleaning company should be done in
time for everyone to leave at
11:00pm
. Thanks Jeff
"Good morning Helen,
Just
wanted to tell you how impressed I was with the job these men did, and
how courteous they were. Very professional and even did some areas more
than once. That is why I am leaving a little late, but by the results I
believe it was worth it. See you this afternoon, Judy
"Efficient,
Courteous and everything that they were going to do was explained
thoroughly before they began. I would highly recommend this company. My
carpeting came out beautifully, a white background w/ specks. John & Gloria Ogonowski – Retired
"The
job was done in a very efficient way. The staff was very friendly and
careful. I had a stubborn stain on my carpet underneath my rug which
was removed to about nothing – it was bothersome to the worker. There
you could see the dedication that exists in the company." Helmut & Doris Kraft – Retired
"Professional and efficient! We are particularly happy with the result of the extra attention shown to the traffic patterns." Dave & Pat Pocock- Retired
"Very
courteous, consientous carpet cleaners. Did not rush the job, try to
“upgrade” more pricey services, nor use double talk. Left my home in
clean order, neither tracking in dirt throughout the house nor leaving
a mess when the job was done. Also pre-treated every spot and was
honest about possible problems. I was also very pleased at the kindness
& interaction with my children. They were very dependable. Was on
the job at the time which was promised. The quality of work was done as
promised. No excuses made for a reason to do less, and took the time
necessary to do quality work."Mrs. McDowell
"Very
qualified and very good. They cleaned and spottred areas that had
reoccuring spots – seemingly impossible to remove in the bedroom &
living room, they have not reappeared yet – 15 days after the cleaning.
The thoroughness of your cleaning & raising the pile on my carpet
was more than I expected." Mr & Mrs Jack Evans
"Very good feeling, very professional. Very thorough – did everything we asked." David Shields – Retired
"Very
professional, courteous ans superior quality of work. Technicians were
personable and skilled at their jobs. Very considerate of our home.
Beautifully cleaned carpets! Appreciated the efforts made to remove the
traffic pattern. Thanks! Wish you were in
New York
too!" David & Jennifer Finch – Retired
"Very
professional, well organized, courteous service. Very thorough. The
efficiency with which you provided to vacuum clean Etc. including
putting blocks under furniture, and moving furniture to get wall to
wall cleaning. You showed me how I can more effectively use my Bissell
shampooer in between major cleanings by spraying on the cleaner first
and using plain water in the Bissell with the suction to get a better
result. Also you got out spots I haven’t been able to get out. Thanks!" Jim & Barbara Kent- Retired
"Your
company is very professional – friendly – careful and efficient. We
couldn’t be happier with the job they did. The carpets look like new." Marie S. Schonenberg
"Very
professional in appearance and information given about the company. I
will highly recommend you company to anyone needing your services! I
was very pleased with the outcome of my rugs.Especially my dining area
which had bleach on it. Bert was most successful in dying the spots and
I’m thrilled with thr results! Noone would know where the spots were.
This rug is only 2 years old. Jim & James were very nice and kept
me informed of what they were doing and why. Very pleasant to have in
my home. The maintenance program is a very good idea, especially having
a dog and a cat. I am allergic to dust, mold, cats and etc.. I need to
have clean carpets." Marilyn Banker – Retired
"Love your 200 % guarantee - Can’t
ask for more than that!I had a lot of spots on my carpet and the techs
got them out. They were courteous to wear covers over their shoes and
pit plastic & sterofoam under my furniture to protect it. Both our
techs were professional and very courteous. They were very fast yet
efficient & explained to me exactly what they would be doing &
assuring me I’d be satisfied! Very Pleased! Dennetta Pritt - Sales
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