We at PCS Love to get testimonials from our wonderful clients, and we get plenty of them.

We actually argue over them when they come in as to who get to read them first!


Here a just a few recent comments from our customers

"I was drawn to your ad and decided to use you from the first visit – Prompt, informative & courteous. The outcome!! You got a huge stain out of my living room carpet. I thought I’d have to replace it. Two benefits I’ve gotten from your company was education regarding products and great service. I’d recommend you to anyone." Marcia Harrington, Realtor

 

"Excellent – two very nice young men did an outstanding job with great efficiency. I believe it’s as clean as new, although it’s 12 years old. I am completely satisfied and would heartily recommend your company as true to promises and above my expectations. Thanks for your excellence." Patricia L. Thompson - Retired

 

 

 " Thorough, clean, on time, careful with our furniture and taking time to explain each step of the process. Polite and knowledgeable. Anxious to please the customer—us!

We are from Michigan and needed our carpets cleaned in our Florida Home. I asked people at my  near by CURVES if they could recommend anyone. One lady spoke up about your company- I was thrilled! You came very highly recommended! I have already recommended you to my relatives & friends. I will call for some upholstery cleaning in the next few months."  Susan & John McKinley, Retired school teacher

 

 

Very Good! Very Professional, Very Courteous. Before you stretched the rug the house looked bad, but the stretching made the rooms look rejuvenated. Also the cleaning of the rugs and furniture helped too. I’m very happy with the results! My home is and looks so much better now, that all the work is done." Marie Armstrong, Retired.

 

 

 "Out of this world! We will always have you clean our carpets. I thought I would have to replace our living room carpet; however, your superior cleaning job saved our carpet and saved us a great sum of money. Dependable, courteous & professional. The results were above & beyond our expectations." Sue Duncan & Robert Duncan, Physician & School Teacher

 

 

" They do a great job restoring heavily soiled carpets back to new. They have a friendly staff and great customer service. The prices are reasonable compared to other companies that don’t even do as good of  a job. I would recommend PCS to anyone.

   We were moving out of our apartment and did not want to pay to replace our carpet. We have a small dog that was not house trained very well. PCS came and saved the day at the last minute. The carpet looked brand new. When we moved into our new house the carpets were heavily soiled from the previous owners. My bare feet were black by the end of the day. PCS did a great job and I’m not afraid to let my baby crawl on the clean carpets!" Shannon & Doug Anderson, School Teacher

 

 

 "Excellent, I was impressed with the way you moved all the furniture and the thoroughness in which you went about the job, I love the benefits of seeing my carpet look like new again." Joseph bossotti, Retired

 

 

"Excellent, thorough and professional job. Very good experience. I liked your pre – audit  and  the clean & well dressed personnel were very courteous and knowledgeable. The high traffic area’s were restored like new." Richard & Sharron Kenyon, Retired

 

 

 " I feel very good about them. They did a very thorough and clean job without disrupting the house. I was particularly pleased with their neatness and the condition in which they left the house. I believe having particularly the traffic area’s Scotchguarded is an important benefit. I believe also that receiving rebates from referrals is also a good benefit". Robert C. Stebler, Retired University Professor

 

 

 "You are very professional & meticulous. Each contact has been a pleasure. The care you took in moving and cleaning furniture ( sofa, Loveseat & chair ), everything looks great. My carpets look like new. Things took a bit longer than expected but it was worth it". Patti Hemmingway, Retired

 

 

 "You do a great job! When my husband came home from golf, his comment was, “ It looks like a brand new carpet.” You came when you were scheduled. You not only cleaned the carpet, but also re-stretched the carpet in two rooms. A slight problem with one area resulted in your prompt return & complete resolution. Your time schedule adherence left us to plan our time and day. " Bob & Deena Wagner, Retired

 

 

 "Prompt, Courteous and very efficient. Able to remove the stains in our carpet. You did an exceptional job." Bill &Karen Schneider, Self employed

 

 

" Very pleased with the results. The traffic area’s were very dirty ( White Carpet ). The carpet came out looking almost like new as did the small area rugs we use in heavy traffic areas, I have stayed off the carpet to let them all dry completely and used the cover-ups on my shoes that you gave to me in case I did have to walk on them. I appreciated the fact you called to say you were running late and it would be about 20 minutes before you arrive and you arrived in that length of time. Your thoughtfulness and how thorough a job you did. I would recommend your company to anyone." Lynne Spraggs, Retired

 

 

" Very professional – especially neat & careful of our home. We all try to get word of mouth experiences & recommendations before we select anyone & we had these. We were at home at the time – and were still able to function at our regular activities. They gave us a description of what we could expect done. They were honest & reasonable, Thanks!" Mr. & Mrs. Orville Wickstrom

 

 

"Dependable and reliable. They arrived on time, gave much care on the furniture and all promises were kept. Very professional, we now have a very clean carpet." G & G Jung, retired

 

 

" I feel very fortunate to have discovered your company. The carpeting was a mess. I was going to have it removed but because of time pressures, I called your company – now I have brand new carpeting – a miracle! The explanations were well done – very professional. The workers were courteous, careful and most helpful and I’m pleased to have found a company I can call again and recommend! I love the cleanliness – I have allergies and know the depth of the cleaning will have removed some of the allergies which cause trouble. The rugs will now add to my décor and that creates a happy mood for me, thank you! Thank you!" Miriam Ridgeway, Retired

 

 

 " I was very pleased with your company. Bert was very efficient. His explanation of the procedure they use to clean the carpets was very thorough, and my carpets have never looked so nice. They were very careful in the way they moved the furniture – Daniel, in the office was very nice & polite as well as capable. I had a bleach spill on my carpet and Bert came back 3 times to dye it and touch it up to make sure we were satisfied. In my opinion, he went above and beyond what anyone else would do to dye the carpet spot to match the rest of the carpet. He’s a true “professional”. The carpets are so nice and clean which gives us the incentive to be very careful to keep them that way. Another benefit was  the bottle of  spot lifter that he left with us. I will surely recommend Professional Carpet Systems to all my friends". Emily & James Luckhurst, Retired

 

 

" I was pleased with the service and the work that was done. The carpets look 100% better. You cleaned the whole carpet and not just the traffic place. Everything was put back, and when I called you to come back you came back. A clean carpet and a friendly group of people and you did just what you said you would do" Shirley Findel

 

 

"Every step was handled very professionally. No hidden charges and everything done as promised. I felt very comfortable with the employees – really appreciated the care they gave my home, right down to the plastic coverings on their cords and hoses and shoes. They didn’t try to rush through the job – took their time to do it right. Thank you!" Ronda Pettel. Retired

 

 

"PCS is most thorough and returned our 10 year old carpet to its original “newness”. We are delighted and impressed by PCS’s attention to detail and use of quality materials. Two benefits I have gotten from your company was 1. The return to original “new” look of our grey carpeting; this after 10 years of use! And 2. clear and instructive talk that conveyed a true image of professional capability." Dom & Agnes Annunziata, Retired

 

 

"Extraordinary. The men were so polite, very professional, utmost consideration of our 1750 antique furniture. The manner in which they cleaned the carpet, not running the machine into the wall or furniture. I would gladly recommend them to anyone for their thoughtfulness and professionalism. The courtesy they showed us and the manner in which they handled the furniture and the carpet. There was no rush, just doing a job they knew well how to handle. They were very consistent." Dr Leon & Audry Jones

 

 

"I’m 100%  satisfied. You called to tell me you were on your way. Arrived on time. Very professional. Treated me and things in my home with respect. My carpet is cleaner than I thought it was going to be. With white carpet, I thought it was no way it was going to get cleaned; but it came out beautiful." S. Hinshaw, Health Care Provider

 

 

"Dear Sandra and Bert,

Thank you so much for all your help with cleaning up our condo. Anna told us that you dried all of our carpeting and sprayed so that we would not get any mold. We have tried to call you several times to say thank you in person, but couldn’t get you on the phone.

   It is really nice to know that we have such good neighbors. We really appreciate all that you did for us.

   Thanks again for all of the work that you did."

    Sincerely,

    Eva & Horst

 

 

"I was very pleased with the courteous and professional manner I was treated with. Every question was answered in detail so I understood exactly how the work would be done and there were no “uninvited” surprises. Very dependable! All of my furniture was moved and cleaned under and put back in the same order it was found with protection under everything protecting the damp carpeting. I went out with my husband while the work was being done. This trust on my part was honored by you. The restretching of my carpet was a hazard for my handicapped husband. I now have peace of mind that he won’t trip and fall on the “bulge” in my doorways. The sofa and loveseat fabric actually has a sheen again as when it was new. I feel more comfortable in my home now knowing it’s clean. Thank you!" Joyce Martin, Home Maker

 

 

"Helen, Just an FYI for you concerning the carpet cleaning we discussed. Bert will be here tonight with his team at 8:00 to start working on the carpets throughout medical records. Please inform your 3-4 employees who will be working until 11:00pm tonight that the carpets will be cleaned tonight. Also if you can make sure that all boxes and things on the floor are placed on top of desks rather than left on the floors. The cleaning company should be done in time for everyone to leave at 11:00pm . Thanks  Jeff

 

"Good morning Helen,

Just wanted to tell you how impressed I was with the job these men did, and how courteous they were. Very professional and even did some areas more than once. That is why I am leaving a little late, but by the results I believe it was worth it. See you this afternoon, Judy

 

 

"Efficient, Courteous and everything that they were going to do was explained thoroughly before they began. I would highly recommend this company. My carpeting came out beautifully, a white background w/ specks. John & Gloria Ogonowski – Retired

 

 

 

"The job was done in a very efficient way. The staff was very friendly and careful. I had a stubborn stain on my carpet underneath my rug which was removed to about nothing – it was bothersome to the worker. There you could see the dedication that exists in the company." Helmut & Doris Kraft – Retired

 

 

"Professional and efficient! We are particularly happy with the result of the extra attention shown to the traffic patterns." Dave & Pat Pocock- Retired

 

 

"Very courteous, consientous carpet cleaners. Did not rush the job, try to “upgrade” more pricey services, nor use double talk. Left my home in clean order, neither tracking in dirt throughout the house nor leaving a mess when the job was done. Also pre-treated every spot and was honest about possible problems. I was also very pleased at the kindness & interaction with my children. They were very dependable. Was on the job at the time which was promised. The quality of work was done as promised. No excuses made for a reason to do less, and took the time necessary to do quality work."Mrs. McDowell

 

 

"Very qualified and very good. They cleaned and spottred areas that had reoccuring spots – seemingly impossible to remove in the bedroom & living room, they have not reappeared yet – 15 days after the cleaning. The thoroughness of your cleaning & raising the pile on my carpet was more than I expected." Mr & Mrs Jack Evans

 

 

"Very good feeling, very professional. Very thorough – did everything we asked." David Shields – Retired

 

 

"Very professional, courteous ans superior quality of work. Technicians were personable and skilled at their jobs. Very considerate of our home. Beautifully cleaned carpets! Appreciated the efforts made to remove the traffic pattern. Thanks! Wish you were in New York too!"  David & Jennifer Finch – Retired

 

 

"Very professional, well organized, courteous service. Very thorough. The efficiency with which you provided to vacuum clean Etc. including putting blocks under furniture, and moving furniture to get wall to wall cleaning. You showed me how I can more effectively use my Bissell shampooer in between major cleanings by spraying on the cleaner first and using plain water in the Bissell with the suction to get a better result. Also you got out spots I haven’t been able to get out. Thanks!" Jim & Barbara Kent- Retired

 

 

"Your company is very professional – friendly – careful and efficient. We couldn’t be happier with the job they did. The carpets look like new." Marie S. Schonenberg

 

 

"Very professional in appearance and information given about the company. I will highly recommend you company to anyone needing your services! I was very pleased with the outcome of my rugs.Especially my dining area which had bleach on it. Bert was most successful in dying the spots and I’m thrilled with thr results! Noone would know where the spots were. This rug is only 2 years old. Jim & James were very nice and kept me informed of what they were doing and why. Very pleasant to have in my home. The maintenance program is a very good idea, especially having a dog and a cat. I am allergic to dust, mold, cats and etc.. I need to have clean carpets." Marilyn Banker – Retired

 

 

"Love your 200 % guarantee -  Can’t ask for more than that!I had a lot of spots on my carpet and the techs got them out. They were courteous to wear covers over their shoes and pit plastic & sterofoam under my furniture to protect it. Both our techs were professional and very courteous. They were very fast yet efficient & explained to me exactly what they would be doing & assuring me I’d be satisfied! Very Pleased! Dennetta Pritt - Sales


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Professional Carpet Systems of Eastern Long Island    P.O Box 1170, East Quogue, NY 11942
ph. (631) 653-1987